
Senator Al Franken was right in the middle of the Carrier IQ smartphone tracking controversy: a pair of scathing letters from the Minnesota senator are what ultimately shed the most light on how Carrier IQ was being used. Every major carrier save Verizon has now responded to his questions and admitted some use of the software or similar tracking software on their networks. (Verizon simply denied any use of Carrier IQ at all.) It now appears that such software is pervasive throughout the industry; whether it's Carrier IQ or something else, it's clear that network operators can track and analyze customer behavior with alarming detail. That's on top of whatever tracking ability device makers, OS vendors, and app developers add...