Allison Smith

The 15 Commandments of IVRCommandment #10: “Name Your Company Something That Needs No Special Instruction”Thanks for your patience while I took a break from the “15 Commandments of IVR” Series to report from AstriCon – I’m back with the latest and one of the most pivotal installments of the series: Commandment #10: “Name Your Company Something That Needs No Special Instruction” – however, I acknowledge that it’s probably too late to implement this.By the time they hire me to voice their IVR’s...Read Full Story

Wikizines are interactive magazines that anyone can create or edit - and this one is about Allison Smith. Here you can find fresh voices and respond in real time. Some members write articles about recent news and trends related to the wikizine's topic, others recount relevant personal stories or share their favorite pictures and video clips. Got an interesting idea or story to share with other members of this wikizine? Well, then put on your journalist's cap and add your own article!Read Full Story

Allison Smith, The Asterisk VoiceThe 15 Commandments of IVRCommandment #6: “Understand What Constitutes a ‘Prompt’”This series of “commandments”, guiding you to writing clear, easy-to-understand IVR prompts is venturing into the “fine-tuning” mechanics of constructing prompts – this latest commandment: “Understand What Constitutes a Prompt” is an important aspect to grasp in order to make sure that all your options in your phone tree are covered by a corresponding prompt – and that you...Read Full Story

As I say each time, I am quite happy that interviews are now a legitimate part of this little blog of mine! When the opportunity presents itself to ask a few questions to someone who contributed to th... more from OldSchool...Read Full Story

Allison Smith is best known for her six-year starring role as Jenny Lowell on the hit comedy Kate & Allie, which earned her three nominations for Best Actress in a Television Series by the Youth in ...Read Full Story