BPO

Author: Jack Morkel By definition, Business Process Outsourcing or BPO means delegation of tasks or functions of an organization to some other organization or professionals outside their own. BPOs are particularly more popular in countries outside India, because most outside Companies want to maximize their profits by giving maximum attention to their core business activity. By allotting some indispensable activities for a business unit, Owners tend to improve upon their Company’s productivity. BPOs India are gaining importance amongst foreign countries, because, Indian BPOs are highly professional, provide excellent services, work to produce results in time, with full efficiency. They are less costly and produce ... Read Full Story

After BPO chief, Infosys' KPO head quits as wellJoydeep Mukherjee was heading the knowledge process outsourcing services at Infosys BPO. US, EU experience helps IT companies bag major deals in China... read full » Read Full Story

After establishing itself as a major player in the international BPO market, India is now set to shift focus on the domestic market, which is projected to grow at over 30% annually. According to a report by IT research firm IDC India, the country’s domestic BPO market, with nearly 500 players, will grow at a CAGR of 33.3% to touch revenues of $6.82 billion by 2013, up from $1.62 billion in 2008. The report said the domestic BPO industry would evolve from just running isolated processes for customers to engaging more deeply in identifying and transforming core business processes. “Positive market indicators of an ... Read Full Story

Call centre ratios related to business performance assists a company in assessing itself against other competitors. To place themselves side by side with another company offering the same service or product serves to motivate improvements. It also informs decision making on every level. The BPO industry has grown exponentially these few years. More and more call centers are being established all over the world. This makes having an edge over competitors all the more important. Possessing the right tools and information, such as a call center ratios report could provide, gives a company an advantage. BPO companies are quite competitive when it comes to ... Read Full Story

Job Fair For KPO/ BPO/ ITES posted by Tarun Location: Bangalore Category: KPO/ BPO/ ITES Job fair Employment Type: Full-Time Expire at: 15th Nov'09 Time: 10am... [[ This is a content summary only. Visit my website for full links, other content, and more! ]] Read Full Story