Winward casino has been in business since 1998
What I think differentiates Winward is that we treat our players like a family, were not Casino-on-Net by any means, but we are one of the largest casino operations. What we like to focus on is really VIP players and make everyone feel like a VIP player.
For instance, for Valentines Day we sent all of our players boxes of chocolates. Why Valentines Day? You re expecting a gift for your birthday, or for Christmas. Valentines Day is special, a lot of people dont really get gifts, or people feel when you get a gift on Valentines Day it means its from the heart. Thats our motto, we like to treat our VIP players with things they normally wouldnt expect from a casino.
We constantly keep in contact with our players, we provide them with a great comp bonus and we always run promotions last week we gave away a few plasma TVs, etc. It just keeps the players excited and provides a constant community feeling. What we have are 30 VIP hosts I don know if most online casinos have this, but we tried to model it after Las Vegas. For example, we have a VIP host named Mark Bloom he has 30 years traditional gaming experience you get assigned a VIP host like Mark once you reach a certain level of play and from then on, you have constant contact with your host. For example, if you live in Berlin, Germany, and we know that there is a restaurant in Berlin that is particularly popular, we arrange a nice night out on the town complimentary of Winward well arrange a limo, a meal, theatre, etc. Its about offering what a land-based casino offers, differentiating your online experience.What qualifies a VIP player, what level of play would you be expecting?
A VIP player is really anyone that has been with us for three months, regardless of deposits. We dont expect everyone to gamble hundreds of thousands of dollars. Sure, we have players that have gambled millions of dollars, and they are our top VIPs, but even gambling $500 qualifies you as a VIP. I think its very popular. When we first started out, the reason we chose Java was that I believed that even internet savvy players had a hard time with downloads. I used to download applications and save them somewhere. Then I would forget about them, or lose them in a folder somewhere. As an owner, I always try and put myself in the shoes of a player and see what type of technology he could easily use. I like technologies that provide player privacy wherever they go. Whether theyre playing at a coffee house or playing at their own house. If they want the most privacy, I think Java and Flash are the best technologies. We installed Flash to give players a better experience with better graphics than Java.
After Flash, we created the download casino. Then what we did was team up with a company called Phantom Fiber. Phantom created the first wireless application for gaming and we were their first client. I believe we were the Poker770 first casino to have wireless games for real money online. When you ask what people prefer most, I think, due to the fact that we were a java-based casino to start with, most of our players are Java and Flash enthusiasts. But in terms of numbers now, its really the download thats been the most successful for us. Wireless is a new technology and we see it really exploding within the next year or so.
Related articles:
Bingo players will experience online bingo action
A progressive jackpot builds from the wagers of all machines
-
The Butler of Butler's Bingo is a sociable old devil – he loves to link up with other bingo... Read Full Story »
