Netbride.com AKA Rush's Bridal

Some reviews of netbride.com AKA Rush's Bridal
Rush's Bridal (612) 343-9333
927 Nicollet Mall, Minneapolis, MN 55402

Please note: We thow out all the bogus articles written by the staff and/or owners of Rush's Bridal trying to save the image of the store. http://www.netbride.com/ known as Netbride is the same store so beware of the service.

Rush's Bridal (Bridesmaid's Dresses) - Dresses were beautiful, staff was somewhat helpful, and shipping was on-time. The only complaint was from the bridesmaids and a pretty standard one - the dresses were ordered way too big and cost a ton for alterations.

08/20/2007
I purchased my gown at Rush’s. The ladies there were very pushy and snobby. They had a wonderful selection of gowns as well as bridesmaid dresses. I also purchased my veil and hair comb there as well. I had a great experience and would recommend anyone looking for gowns or BM dresses to check out Rush’s.


by swmmer608 09/25/2007
I had to go and pick out the dresses I wanted to try on. I guess I would've liked it more if they would've started pulling some once they knew what I was somewhat looking for. They didn't pressure me into buying a dress besides reminding me that if the one I liked was bought then I wouldn't be able to come back and try it on again. She also told me it was fine to buy the dress and it was at least two sizes to big and get it altered. I am not a dress-sewer but I feel like that is just a little too much to get altered. Another negative about this boutique is we weren't allowed to take pictures. That really turned me off because then I have to remember what I look like in all these dresses in my head. The person helping me was a little rude but not pushy. I would not auggest this place to anyone.

Avoid It

09/02/2007 Posted by sixx82
Rush's was the third store in the Twin Cities I went to and was my worst experience. They are very strict on only allowing you to pull four gowns at a time - this means you have to keep waiting for them to hand you a gown, you have to hand yours back, and then you have to go back out time and time again to get more dresses. Did they think I was going to steal one? What was with the strict policy? I found the customer service to be lackluster and didn't feel they had anything exceptional in their selection. They do carry some of the higher end lines, but it was such an uncomfortable experience there from start to finish that I was glad to leave.

Not a Fan
By katy m.
I felt like they had limited dresses and my sales lady was very pushy. She kept bringing me styles I did not want. I did not have a good experience and I wish I didn't go there. The only positive is that I liked one bridesmaid dress there, but I plan on purchasing it elsewhere.
Posted 03/02/08 Printable Version

Totally tacky but good dress selection
By Lindsey J.
As I walked up the stairs into Rush's I was met by a slightly disappointing atmosphere. With they highly unattractive carpet, cheap looking decor, and distasteful color scheme I wanted to turn right back and leave. I stuck around though and found that they had a large variety of dresses and a helpful staff, however the distasteful furnishings and poor use of the space got actually quite annoying. The lighting in the fitting room was terrible and all the rooms and dress racks were so close together I felt smothered and unrelaxed the entire time. I would recommend Rush's to anyone who is looking for a good deal, however, be prepared to be turned off at first glance.
Posted 03/01/08 Printable Version

Rush's Bridal
By ROXANNE S. Insider Expert
Earlier this summer, I had an unpleasant experience at Rush's Bridal in downtown Minneapolis on Nicollet Mall. I had just gotten engaged. I'm still glowing. I was so excited to take my lunch hour to go look at dresses for the first time with a good friend who will be in the wedding herself. We climbed the 2 flights only to get told that we would need an appointment to even try on a dress. From their ads, it makes it seem like you only need an appointment to try on dresses from the "special racks". Well, knowing that I probably could not afford those racks anyway, I didn't make the appt. After all, this was a quick look see. I only intended to try on one or two dresses, just to say that I can do that now! Because I really am engaged and I never dreamed I would ever get married. I was very disappointed. All I could do was look and there were at least 6 open rooms. I didn't want any assistance, all I wanted to do was look.
PROS: Selection was decent CONS: Bad service. Not willing to please a customer.
Posted 08/31/06 Printable Version

staff is not very helpful By Yauheniya N. Insider Expert Rank: 2,394
I called this store ahead of time and asked what the best time to visit would be (when it's not too busy), considering the fact that I needed assistance. I never got a direct answer and decided to visit the store anyway. When I got there, it wasn't busy at all - but no one acknowledged my presence and I had to ask for help. All I got was a finger pointed at "stuff you may like" - and when I was about to ask a question, no salesperson was to be found. Rush's may have nice selection, but in my experience, customer service was unacceptable.
Posted 09/06/05 Printable Version

Not the Best!

06/05/2007 Posted by jennyj251
This is the second bridal store I visited and did not have good luck. I did not have a sales lady helping me and the staff just talked with each other. I did not find what I was looking for and did not have the best experience. I would not advise people to check this store out. Not a fan...
Cons: Poor Service, Parking Issues

Not the Best Service

05/20/2007 Posted by tristycat
I could take or leave going to this store again. The service was mediocre and I could not find a dress in my price point. I had better experiences elsewhere. Not reccommended.
Cons: Poor Service

The customer DOES NOT come first at Rush's

11/01/2006 Posted by blg6
It seems that Rush's prefers not to do business with brides having an "alternative" wedding. A very dear friend of mine has chosen to have a small, intimate wedding because this is her second marriage; and because it is a destination wedding. She inquired about ordering a beautiful bridesmaid dress in ivory through their website, only to receive an INCREDIBLY rude response. She was told, (1) That Rush's DOES NOT sell bridesmaid gowns as wedding gowns. (2) If she insist on ordering one as her gown she would be charged $100 extra to order it in ivory. (3) She would not be given a bridal appointment, but a bridesmaid appointment, where it was alluded that she would not receive the same time and attention as a bride who would spend more money. We have since found serveral other stores that sell many of the same lines of bridesmaid dresses throughout the Twin Cities. All of which, by the way, were mortified when they heard this story. All brides should HEED THIS WARNING: As you plan your wedding you will undoubtedly make many concessions...but DO NOT let a retail establishment treat you as anything less than the queen preparing for the ball!!!
Pros: None
Cons: Customer service

Was NOT Impressed

10/11/2006 Posted by beaches28
I was not a huge fan of this store. I am a plus size woman and could not try on any of the samples in my dressing room. The sales lady kept bringing in size 8 dresses and would insist that they would fit. I am a size 16 and knew they were going to be to tight. The sales lady kept pushing me into trying on these sizes. By the time I left the store I was in tears. I was really hoping to find a dress there, but with my experience there, I will never be back.
Cons: pushy sales people, not helpful

I was very unhappy with rush's bridal

06/01/2006 Posted by nbblondie1
i went to rush's bridal because the first wedding store went bankruped we lost our down payments and dresses. we went to rush's they had the same wedding dress, brides maids, and flower girl dresses we ordered the dresses. A few weeks later we got the dresses. everyone picked up their dresses we got them all together and every dresse was a diffrent shade we brought them back colors were ok but their were oil stains all over the dresses we brought them back 2 more time i had 1-1/2 weeks left until my wedding (500 guests) they offered to send the dresses back 1 more time not guarentee anything i told them no i wanted my money back. we ended up buying the dresses off jcpenny's rack in roseville and had to get alterations done in 1 week. I was very angry and upset after dealing with rushes
Cons: no dresses, unhelpful, customer service

Angry Consumer

01/06/2003 Posted by emilysolson
The bridal consultant that I delt with @ Rush's was not helpful. She did not ask what I wanted. She gave us a dressing room in a back corner room. My sister had a splint on her left hand, making zipping dresses very difficult. She didn't ask if we needed help, and didn't ask if I wanted to see a veil or a headpiece. She did not appear to know or care about what she was doing. We became very angry after 10 minutes. On our way out we saw that the dressing rooms in the front were 3x the size of ours. Here is a tip for Rush's Bridal: Make sure your staff makes customers feel welcome, and get rid of the two back dressing rooms. I would have preffered to wait for a larger room than to be treated like my buisness was not wanted. Angry Consumer
Pros: Location
Cons: Service Poor, Atmosphere

Unanswered Prayer

11/26/2002 Posted by mull0218
I wanted to make an appointment or at least talk to a human voice about what kind of thing I was looking for, but the phone went straight to an automated recording talking about the store hours. I called on a Tuesday afternoon when it was supposedly open, but no one ever answered the phone. Rush's has now lost business because I couldn't get through to anyone there! How frustrating!!!