Customer relationship management

New service launches with special offer to help customers switch from Salesforce.com and Oracle CRM On Demand. REDMOND, Wash.— Building on the innovation described in the Dynamic Business vision recently discussed at Convergence 2009 Europe, Microsoft Corp. today introduced the November 2009 service update for Microsoft Dynamics CRM Online, the third service update delivered in 18 months. The service update offers new features at no additional cost to customers, including free mobile access, enhanced data import, customizable views and simplified pricing. Microsoft also announced that customers that switch from Salesforce.com and Oracle CRM On Demand products can get Microsoft Dynamics CRM Online free for ... Read Full Story

Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer relationship management Sales Force Automation (SFA) solution that get their team excited. With the right CRM/SFA solution, immediately see the potential revenue and overwhelming benefits that can come from your team utilizing your company's customer relationship management to its full potential. Get your sales team to appropriately utilize your SFA system with the right CRM/SFA solution. Download the InsideCRM's FREE tip sheet, now! Request Free! Read Full Story

In large companies, CRM has been great at helping you track contacts and leads, tasks and activities. But one of the most important yet challenging aspects of a complex sales, marketing and contact center organization is the process of turning leads into customers. With a lot of moving parts and processes, is your CRM helping you with this time-consuming task? Fill out the simple form to download your FREE Sales Force Automation Guide to easily cut out the time-consuming tasks and focus on most the promising leads. Benchmark studies reveal that CRM applications account for: Revenue increases of up to 41% per sales person ... Read Full Story

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions contain, researching your options can be a time-consuming task. InsideCRM has done a lot of the work for you by comparing the features and costs of 15 top SFA solutions from vendors such as Microsoft, Oracle, Sage Software and Entellium. Whether you work for a small business, a medium-sized enterprise or a huge corporation, there's a solution that will fit the bill. This comparison guide addresses topics such as: Sales tools ... Read Full Story

Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down 15 major players (including Salesforce.com, RightNow Technologies, NetSuite, Microsoft, Entellium, SugarCRM and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include: Pricing per User Sales Force Automation Features Service and Support Features Marketing Features Request Free! Read Full Story