Customer relationship management

A community portal about Customer relationship management with blogs, videos, and photos. According to Wikipedia.org: Customer relationship management covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system.

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Dynamics CRM Online Free for 7 Months for Salesforce.com and Oracle CRM Converts

Written by makata on

From: 2dayplaza.com

Microsoft is making its hosted customer relationship manager offering more attractive to companies that have chosen CRM products from competitors until now. The Redmond giant is promising that organizations dumping Salesforce.com and Oracle CRM On Demand for Microsoft Dynamics CRM Online will be able to enjoy the service free for a total of seven months. Specifically, current Salesforce.com and Oracle CRM users that decide to jump ship will be able to leverage Microsoft Dynamics CRM Online as a free trial for 30 days, as well as an additional six months on top of the initial trial period without paying a single cent.

And, just to sweeten the Microsoft Dynamics CRM Online deal, the software giant has also revealed that it has made available the November 2009 service update for its hosted CRM offering. The refresh is designed to illustrate the company’s strong commitment to the continuous evolution of Microsoft Dynamics CRM Online, being the third update in the past 18 months.

Users that have already embraced Microsoft’s Cloud CRM offering now have new features available, from free mobile access to enhanced data import, but customizable views as well. Microsoft has also indicated that it worked to simplify the pricing model for Dynamics CRM Online. The update wi... (read more)

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