Mobile Etiquette

Over the past 13 years I’ve done a ton of radio, TV and magazine interviews about E-mail Etiquette — the most recent being September’s issue of Real Simple Magazine . And over the years, I’ve had folks ask me plain old etiquette questions that had nothing to do with e-mail. As time would permit, I would offer my advice and input to receive back gracious e-mails of thanks and appreciation for me taking my time and providing good advice. It seems that in our narcissistic culture, folks have...Read Full Story

The fact you are reading my Blog shows you care about E-mail Etiquette and Netiquette and have an interest in “communicating with knowledge, understanding and courtesy.” Although I’ve seen a marked increase in the interest level in regard to E-mail Etiquette as of late, there still seems to be overall lack of courtesy from many who e-mail me. I am treated as though I am a public servant here to cater to any e-mailers demands. Several times each day I am contacted as though it is my job to...Read Full Story

Anyone who posts to any of my Blogs or e-mails me knows that unlike many sites or Bloggers, I do in fact respond promptly and personally. The exception being I’ve had no choice but to have an autoreponder in place to let those who e-mail me without reviewing my site or reading the text at the top of my question page ( believe me I can’t be any clearer ) that a response will not be forthcoming.  The multitude of daily e-mail inquiries about wedding, gift, anniversary, baby shower, funeral or...Read Full Story

I read a recent study that reflected 60-70% of businesses do not offer any sort of E-mail Etiquette Training! No wonder so many employees, customer service reps and business owners themselves seem to not realize the importance of proper practices. In business, on or off-line, impressions are everything. Think about it… off-line you notice what people wear, how they present themselves, the quality or lack there of in regard to their business cards. The very same applies online. As an...Read Full Story

I’ve been tracking discussions on E-mail Etiquette for over a decade. Just recently the topic has become one of serious discussion now that everyone is writing a book on E-mail Etiquette. That’s fine with me! The more legitimacy this topic is given by virtue of those trying to make money off of it — is good PR as they say. Me? I’ve been writing and publishing my books simply to get the word out. I’ve never considered this my profit-zone. My book sales help support my online costs and allow...Read Full Story