Telecommunications Conferences

Telecommunications Conferences

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IVRS as Intelligent Voice Self-Service Solution

I came across an interesting IVRS ( Interactive Voice Response System ) application on net while browsing Google search results. eGain, the leading provider of multichannel customer service and knowledge management software, headquartered in California, USA, has recently added “Intelligent Voice Self-Service Solution to Its Multichannel Customer Interaction Hub Suite”! egain_logoblue

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