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For more and more organizations, the answer is implementing an Integrated Workplace Management System to centralize all the data required on leases and to design real estate analytical models to evaluate property leasing situations consistent with corporate strategies. In this program two leading experts in the industry, Robert Schafer, Research Director with Featured Analyst Firm, Gartner Inc., and Manhattan Software CEO, Craig Gillespie will discuss what these changes mean to IT, finance... Read Full Story

Controlling costs are more important than ever for companies today, but many organizations still overlook the cost of managing documents, an area that some industry analysts say could yield savings of up to 30%. More and more companies are embracing managed print services to tap into this potentially lucrative source. In this program, leading expert Ken Weilerstein from featured analyst firm, Gartner Inc. and Terrie Campbell, Vice President of Managed Document Services at Ricoh, break down... Read Full Story

Information is crucial to the success of any organization. However, too much data can be overwhelming and lead to poor decision-making. Further, as organizations face an ever-growing wave of digital data, they need to analyze that information and make timely decisions to achieve their business goals. For more and more organizations, the key is information governance. But what is information governance, and how can an organization get started on this path, and what changes lie ahead... Read Full Story

Every day corporations work to reduce the amount of money they spend to support their end customers and still provide quality services. Over the past two decades, corporations have tried to standardize their technologies, consolidate and centralize support functions, then look to outsource and offshore, all as a ways and means to lower costs but often at the expense of a negative end user experience. What do you do when you've exhausted those approaches and you still need to further reduce... Read Full Story

Accounts Payable (AP) and Accounts Receivable (AR) are too often discussed separately. It is true that within a single enterprise, the two functions do not interact directly - though their efforts determine the operational cash flows at the heart of liquidity strategies. These functions can learn a great deal from each other. Based on three studies conducted in 2011, this Insight explores the common challenges and strategies at play in AP and AR, and looks to the common technologies that lead... Read Full Story

Customer service is no longer about someone sitting at a desk answering the phones. Although still a crucial element to success, it is not the only channel we have today. We have the internet, social media, email and much more, they all revolve around the same mission of satisfying the customer. In this webcast, focusing on web customer service, you'll learn about the necessary elements for success and where knowledge management fits into the equation. Michael Maoz, Research VP/Distinguished... Read Full Story

New state and federal laws are creating unprecedented challenges to pharmaceutical and medical device manufacturers operating in the United States. In many cases, standard expense management solutions are not flexible enough to ensure compliance. Companies operating within the healthcare industry must begin to strategically look at their expense management system and adopt new tools and processes that offer complete and versatile attendee spend tracking and reporting. In this white paper... Read Full Story

Whether you're considering joining IBM® PartnerWorld® or are already an IBM Business Partner, read this program guide to navigate the support available to members, learn more about membership levels and consider the benefits the program delivers for marketing, sales, technical support, training and collaboration. Request Free! Read Full Story

Now, the IBM® PartnerWorld® program is better than ever. Explore this interactive media website to learn more about the updates to the IBM Business Partner program, including consistent criteria for advancement, new and simpler benefits, and a new IBM System x® specialty. Request Free! Read Full Story

IDC, a premier global provider of market intelligence and advisory services, presents a program review of the IBM PartnerWorld program. Request Free! Read Full Story