Dear Warranty Direct:   I phoned Warranty Direct today to get some information on extending their coverage of my vehicle past the current expiration on the service contract I already hold with them. I spoke with "Kelly" who provided the information I needed in a most courteous and professional manner.   I just wanted to let you know that the service that I have received through Warranty Direct has been nothing short of exceptional. In an industry (extended auto warranties) that everyone warns... Read Full Story

Wear and tear protection is the highest level of coverage one can purchase. Warranty Direct provides coverage for parts that break as well as those that wear out. As many as 30% of all claims filed are wear and tear related. It is a much broader level of coverage than the mechanical breakdown only plans offered elsewhere.   Most extended warranties define "mechanical breakdown" as a defect in parts and workmanship as supplied by the manufacturer, or a defect that makes the part unable to... Read Full Story

Dear Warranty Direct: I would NEVER buy a new car without Warranty Direct coverage. Anybody who does is a damned fool.The one claim you paid for my wife's transmission covered the premium for three vehicles. The service manager at the Honda dealership was stunned as how quickly the claim was handled. At my age, I may never buy another car so I am really glad I have it. I am an attorney and we are usually careful about what we say but you may quote any part of what I've said as long as you... Read Full Story

The Internet has given rise to dozens of “warranty brokers” all touting that they represent many companies and thousands of “the best” plans. Think about it, does this make sense? How can all of the plans be the best? The fact is, auto warranty brokers search for the warranty that affords them the highest mark-up. Often, the consumer does not know who they are actually buying their coverage from and is unable to research the records of these companies. The companies supplying coverage to... Read Full Story

Did you know that in most instances, the company you are buying your warranty from has nothing to do with paying your warranty claims? The safest way to buy an extended automobile warranty is to buy direct from the warranty administrator. Warranty Administrator – This is the company that actually issues the warranty and is responsible for paying any claims. This is the company that should come under the closest scrutiny by consumers. Buying coverage direct from an administrator offers the... Read Full Story

With companies offering extended coverage coming and going so rapidly, how do you know who to trust? As the oldest and largest company offering direct-to-consumer extended coverage, Warranty Direct has prepared this short checklist to help you in choosing your extended warranty coverage provider. 1. How long have you been in business? 2. Do you pay the claims or are you a broker? What company actually is responsible for paying the claims? 3. Are you able to offer coverage in all 50 states... Read Full Story

All new cars come with several warranties, from bumper-to-bumper coverage to those that cover specific components like the powertrain, emissions system and rust perforation.   A new car can come with 6 or more warranties which can be daunting for its new owner to wade through.   Bumper-to-bumper: Often called the basic warranty, a bumper-to-bumper policy covers virtually every component on a new car. Most exclude regular maintenance, like fluid top-offs and oil changes, but a few luxury... Read Full Story

Did you know that in most instances, the company you are buying your warranty from has nothing to do with paying your warranty claims? The safest way to buy an extended automobile warranty is to buy direct from the warranty administrator. Extended Warranty Administrator – This is the company that actually issues the warranty and is responsible for paying any claims. This is the company that should come under the closest scrutiny by consumers. Buying coverage direct from an administrator... Read Full Story

The Coverage… There are many different levels of coverage available. Exclusionary Warranties – These are the highest level of coverage one can obtain and are often referred to as bumper-to-bumper warranties. Like a new car warranty, they will cover ALL parts of your vehicle except a small list of exclusions. The exclusions are typically for routine maintenance (oil changes, tune-ups), cosmetic items (seat fabric, carpeting, body molding), and consumable items (battery, brake pads, wiper... Read Full Story

The Extended Warranty Contract… There are as many variations in warranty contracts as there are models of cars.  If you know where to look, comparing them is quite easy. Never take the marketing hype on a web site or the explanation of a salesperson as to exact coverage details. Read the contract – the devil is in the details. Definitions… Each car warranty contract will have a section called “Definitions”. The terms defined here are used throughout the contract. Knowing what they mean and... Read Full Story