I’ve written about the power of apology in the past, and today I was reminded of the power of the words “I’m sorry” by a short article I read in the November 23 edition of BusinessWeek magazine.
As part of a larger article titled 10 Ways to Cut Health-Care Costs Right Now, I found item number [...] Read Full Story
Yesterday, I stopped at a fast-food restaurant to grab a sandwich. When I pulled into the parking lot, I noticed six or seven cars in the drive through line and no one standing in line inside the building. So, I parked my car, walked inside, purchased my sandwich, and returned to my car in about [...] Read Full Story
Yesterday, I stopped at a fast-food restaurant to grab a sandwich. When I pulled into the parking lot, I noticed six or seven cars in the drive through line and no one standing in line inside the building. So, I parked my car, walked inside, purchased my sandwich, and returned to my car in about [...] Read Full Story
I’m buried in some projects that I hope to be announcing in the next few weeks. These projects are keeping nearly all of my writing time occupied. I’ll have more information to share soon. In the meantime, here’s a great post by Tammy Lenski you might enjoy:
In workplace conflict, don’t mistake your experience for reality Read Full Story
I’m buried in some projects that I hope to be announcing in the next few weeks. These projects are keeping nearly all of my writing time occupied. I’ll have more information to share soon. In the meantime, here’s a great post by Tammy Lenski you might enjoy:
In workplace conflict, don’t mistake your experience for reality Read Full Story
While this blog is primarily about exploring thoughts, tips, techniques, and approaches for resolving conflict in teams, I thought it might be important to acknowledge that conflict can actually be a good thing in some situations.
Good conflicts are the natural result of people working together towards a common cause. Well-intentioned, hard-working people can have honest [...] Read Full Story
While this blog is primarily about exploring thoughts, tips, techniques, and approaches for resolving conflict in teams, I thought it might be important to acknowledge that conflict can actually be a good thing in some situations.
Good conflicts are the natural result of people working together towards a common cause. Well-intentioned, hard-working people can have honest [...] Read Full Story
Recently, I was working through an issue with another person. They were distressed over the results of a process that affects both of us. I helped to create the process. I have authority to change the process if necessary. And I have knowledge of the system to troubleshoot and fix a fair number of problems.
As [...] Read Full Story
Recently, I was working through an issue with another person. They were distressed over the results of a process that affects both of us. I helped to create the process. I have authority to change the process if necessary. And I have knowledge of the system to troubleshoot and fix a fair number of problems.
As [...] Read Full Story
This week, I’ve been wrestling with various server and domain pointing issues related to this site. After nearly five days of working to get things settled, I think I’m almost there. I don’t think this blog or my business site ever went totally offline. (Although I did lose my email for about 3 or 4 [...] Read Full Story
