Business ethics - Recent Contributions - Zimbio

swelledenise imported "Good to KnowMore" Article

Sat, 8 Jun 2008 10:02:00 GMT

We are much savvier consumers today and we have excellent business practice transparency resources available to us. Considering this, is there any excuse for being unaware of what's going on behind the scenes of the companies we support? In researching the allegations of inappropriate (and truly gross) treatment of staff by American Apparel's Dov Charney (apparently a depraved 14 year-old boy in a 38 year-old man's body), I discovered the superb website Knowmore.org that you can use to...

TotallyConsumed imported "Ethics Hotline and Open Doors" Article

Thu, 6 Jun 2008 23:03:30 GMT

Yesterday, the VP of HR received a call from an anonymous Coach (we call our supervisors and managers - Coaches) complaining in general terms about lack of support for Coaches at our facility in Oregon. Specifically, the caller accused us of firing "good Coaches" while keeping problem employees. I was momentarily disturbed to hear of this call but also, strangely, grateful. It was the first time that someone had actually called our ethics hot-line from our location and I was happy to see it...

MariaLachapelle imported "Yahoo!’s Yang Earns His !" Article

Wed, 5 Jun 2008 20:23:51 GMT

Exclamation points should be reserved for the rarest of occasions and the unfortunate use of that little bugger after Yahoo!’s name has been a point of consternation to me. But today, I grant Jerry Yang, the 39 year-old CEO of Yahoo!, the right to use ! with impunity.Why the sudden change of heart?Yesterday I read that two Detroit pension funds are suing Yahoo! over its failed deal with Microsoft because they claim the proposed compensation plan in the last proposal was too expensive. That...

LaurenBloom imported "Société Générale’s CEO is resigning … but should he?" Article

Mon, 20 May 2008 21:35:54 GMT

Back in February I commented on the governance implications of the multi-billion Euro trading disaster at Société Générale, one of the largest banks in France. The bank’s CEO, Daniel Bouton, is taking one for the team, and has agreed to step down from his position later this month. Bloggers are using phrases like “finally” and “at last,” making pretty clear that they think Bouton should have publicly committed professional suicide when the story first broke. But the bank’s representatives...

LaurenBloom imported "Consumer poll proves that it’s easier to lose customers’ trust than to regain it" Article

Mon, 20 May 2008 21:34:20 GMT

A Chipotle Mexican Grill in Akron, Ohio temporarily shut down when approximately 200 patrons complained of stomach illness after eating there. Management did everything right in responding to those complaints. They swapped out staff from other branches, scrubbed the place from top to bottom, and replaced all of the food before reopening. Yet, in an AOL poll associated with the story only 22% of respondents said they’d eat at the newly-sanitized restaurant, while a hefty 77% responded, “No...

LaurenBloom imported "A non-profit association is still a business" Article

Mon, 20 May 2008 21:34:01 GMT

A friend who works for a non-profit association (and an awful lot of us in D.C. do) was absolutely shocked by the intensity with which his association’s audit firm reviewed his association’s books this year. “They had so many questions, it drove us all nuts,” he lamented. “They’ve never gone after us so aggressively before. We’re just a little not-for-profit. What’s the deal?” What my friend didn’t realize is that non-profit organizations like charities, professional associations, trade...

LaurenBloom imported "Legal compliance: it’s not just a business decision" Article

Mon, 20 May 2008 21:33:56 GMT

Lately, I’ve noticed a disturbing attitude emerging from some companies with respect to legal compliance. Maybe it’s a product of too many cost-benefit analyses, but it seems that, with increasing frequency, companies are treating legal compliance as optional rather than mandatory. They weigh the costs of getting caught against the short-term profits they can garner by sidestepping legal requirements, and then make a “business decision” about whether or not to comply. This is not a good...

LaurenBloom imported "To report or not to report: that is the question" Article

Mon, 20 May 2008 21:33:52 GMT

Here’s an ethical dilemma for you, taken from my own experience while driving to work. A truck pulled out in front of me, spewing noxious black exhaust so thick it completely obscured my windshield for a few seconds. I was blinded long enough to cause an accident (though I didn’t, thank Heaven). There’s no question that the truck violated emissions standards, and once my vision cleared I was able to get its license plate number. Should I report the truck to the authorities? This one...

MichIn imported "SEO Code of Ethics 2008 update PDF and Printable" Article

Fri, 3 May 2008 05:26:01 GMT

The SEO ( Search Engine Optimizers ) Code of Ethics “Whereas all parties are working towards presenting relevant and high quality information in an easy to use format to information seekers and, whereas SEO practitioners are being contracted to assist clients in obtaining higher rankings for client pages, we (and those linking to this page) are voluntarily adhering to the below SEO Code of Ethics: No SEO practitioner will intentionally do harm to a client. This involves the continued use...

LaurenBloom imported "Will airline mergers improve customer service? Probably not …" Article

Tue, 30 Apr 2008 01:58:28 GMT

This week’s announcement that Northwest Airlines and Delta intend to merge may not be great news. Don’t get me wrong – I’m all in favor of enhanced efficiencies, economies of scale, and all of those good B-school theories that newly-minted MBAs just love to put into practice. I couldn’t help noticing, however, that the pilots aren’t exactly jumping for joy, which means that the pilots’ unions will demand major concessions to go along with the deal. A plane can’t fly without those masters...

LaurenBloom imported "Can American Airlines apologize effectively enough?" Article

Sun, 14 Apr 2008 17:35:04 GMT

The Wall Street Journal reports that American Airlines has cancelled more than 2,400 flights since Tuesday in a response to warnings from the Federal Aviation Administration that almost half of the airline’s planes could be in violation of a regulation to prevent on-board fires. The cancellations occurred after an FAA audit revealed that American Airlines’ MD-80s, the most common plane in the airline’s fleet, were in potential violation of federal safety rules. American Airlines has said...

LaurenBloom imported "Federal court decision highlights the need for airlines to self-regulate" Article

Mon, 8 Apr 2008 20:18:29 GMT

Recently, the U.S. Court of Appeals for the Second Circuit threw out a state law requiring the airlines to provide passengers on delayed flights with food, water, clean toilets and fresh air. The New York law, which was designed to protect travelers from being trapped on the tarmac for hours on end without even the most basic comforts, was clearly a good one from a consumer protection standpoint, so the court’s decision left a non-lawyer friend of mine puzzled. Why would a court do...

Viva added "Part of the Strategy" Article

Fri, 5 Apr 2008 02:07:21 GMT

I've been paying attention to one of my favorite sports recently -- basketball. Kobe fouled himself out of a recent game, some other team mates made some mistakes and fouls for which they lost even more players. But the Lakers still won. Some of those fouls and penalties were intentional; they were part of the strategy for getting the point on the play and the ultimate goal of winning the game. Bearing in mind the strategy of the various basketball plays for crowding, goal tending, traveling...

The_Zimbio_Team created "News" News Tracker

Thu, 14 Mar 2008 20:43:09 GMT

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LaurenBloom imported "Why saying “no” may sometimes be your best business choice" Article

Wed, 13 Mar 2008 19:19:54 GMT

This week, New York Times reporter John Tierney wrote eloquently on the benefits of narrowing your options now and then. Tierney’s article, “The Advantages of Closing a Few Doors,” described experiments conducted by the Massachusetts Institute of Technology in which students played a computer game involving three virtual doors, behind each of which was an undisclosed sum of “money.” As the students clicked on the doors that routinely gave the best yield, other doors slowly disappeared...